Effective Date: September 9, 2025
This Privacy Policy applies to the InQueues platform ("the Service") for web and mobile, developed by Velnova Software Solutions ("we," "us," or "our"). We respect your privacy and are committed to protecting it.
We are committed to collecting minimal data necessary for the functionality and improvement of the Service.
When you join a queue, we collect your name and phone number to notify you when it's your turn. This information is stored temporarily and is automatically deleted after your queue session ends.
We collect anonymous data about service usage, such as feature interaction and error reports, to help us identify issues and improve the user experience. This data is aggregated and does not personally identify you. We use Google Firebase for this purpose.
We do not collect personal data like names, emails, or locations unless you voluntarily contact us with feedback or for support.
We do not sell or share your data with third parties, with the following exceptions:
We take reasonable measures to protect your information. All data transmitted is encrypted using industry-standard protocols. Queue data is automatically deleted after your session ends.
The Service is not intended for use by children under the age of 13. We do not knowingly collect any personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at: info@inqueues.com
